Mattress Care
Specialist cleaning and care for mattresses in hotel rooms and suites.
HELLAS CLEAN HOSPITALITY
Hospitality Hygiene Partner.
Specialist care for hospitality properties across Greece, organised around surfaces, operations and the actual needs of each facility.
The invisible standard
Care that supports the hospitality experience.
The guest experience is shaped by more than what is immediately visible. It is also influenced by the sense of care, cleanliness and consistency throughout the hospitality environment.
HELLAS CLEAN supports hotel operations with specialist care adapted to the spaces, surfaces and actual operational requirements of each property.
Hospitality services
Specialist care for selected surfaces.
Upholstery Care
Care for sofas, armchairs, seating, upholstered headboards and selected upholstery surfaces.
Carpets & Moquettes
Professional cleaning of rugs and carpets, with methodology selected according to the type and requirements of each surface.
Guest Room Textiles
Care for selected textile surfaces in rooms and suites.
Common Areas
Selected textile surfaces in lobbies, lounges, waiting areas and other shared spaces.
Scheduled & Seasonal Care
Selected services organised at agreed intervals or in line with the property's operating periods.
Real application · HELLAS CLEAN
The method, in real time.
A short, authentic view of textile-surface cleaning using professional spray-extraction equipment.
The final methodology is selected according to the material, the condition of the surface and the agreed scope.
MATTRESS DOCUMENTATION JOURNEY
From the requirement to a verifiable record.
Explore the four stages of the process. The journey explains what the criterion provides for, what is recorded and exactly what a HELLAS CLEAN statement demonstrates.
01 · CRITERION
Annual cleaning and corresponding documentation.
The hotel classification framework in force provides, under criterion 4.27, for mattress cleaning on an annual basis and for the corresponding documentation.
Hotel classification criterion 4.2702 · APPLICATION
Delivery is organised around the property.
Before the work, the scope, spaces, number of mattresses, access and schedule are agreed in relation to the property's operation.
The final methodology is determined according to the surface and the actual conditions of the application.
03 · STATEMENT
A detailed statement of the work carried out.
Following completion of the agreed work, the service date, property details, scope of work and number of mattresses cleaned are recorded.
View the sample statement →04 · VERIFICATION
Pilot verification of the record.
The public verification page can display only the approved fields of a record. The available code is a demo only and does not correspond to an issued statement.
Try the pilot verification →
What the statement documents
The statement is issued by HELLAS CLEAN and documents only the work it carried out. It is not a certification issued by a public authority or a laboratory certificate. Criterion 4.27 also provides for other forms of documentation.
Reference: Ministerial Decision 216/2015, as amended by Ministerial Decision 19102/2016 (Government Gazette B 3387/20.10.2016), criterion 4.27.Your hotel. Our coverage.
Coverage according to the agreed scope.
The work may cover different areas of a property, depending on the services agreed for each facility.
Guest rooms & suites
Lobby & common areas
Food & beverage areas
Conference & event spaces
Wellness areas
Selected outdoor areas
Real Hospitality applications
Selected projects presented without naming clients.
The following applications are based on actual HELLAS CLEAN work in hospitality properties. They are presented anonymously, respecting the confidentiality of every collaboration.
Suites before returning to service
Final cleaning of renovated suites, adapted to the condition of the spaces and the agreed handover stage.
Guest rooms, dining and staff areas
Deep-cleaning applications in rooms, dining areas and selected staff areas, according to the property's agreed scope.
Hospitality furnishings across different areas
Care for mattresses, sofas, cushions, seating and loungers in accommodation and hospitality areas.
These descriptions refer to the scope of the applications. They do not disclose client information or imply certification.
HOW WE WORK · HOSPITALITY
Organised delivery around hotel operations.
Each service is organised according to the scope, surface type, space availability and operational requirements.
Assessment
Review of the space, surface and specific need.
Definition
Agreed scope, application areas and intended outcome.
Scheduling
Coordination of timing and access with the property's operating schedule.
Execution
Organised delivery of the agreed service by area and surface.
Review & handover
Completion review and communication with the property representative where required.
Partnership framework
A partnership framework adapted to the property.
Every hotel operates with different capacity, time constraints and operational priorities. For this reason, no single model is applied to every property.
Project-based Service
An organised intervention for a specific scope, space or operational need.
Scheduled Service Program
Scheduled interventions at agreed intervals.
Seasonal Hospitality Program
Selected work aligned with operating periods and business needs.
Tailored Partnership Plan
A partnership plan that may combine services, areas and intervention timings.
Hospitality service standards
Consistency. Care. Professional delivery.
Clear scope
Work defined before execution.
Operational coordination
Coordination so the work fits the property's schedule.
Appropriate approach
Methodology selected for the surface and application.
Professional delivery
Organised work according to the agreed framework.
Completion review
Review of the agreed work and communication where required.
Before the proposal
Practical answers for hotel management.
The final proposal is prepared only after the hotel's actual needs, surfaces and operational constraints have been assessed.
Can the work be organised around hotel operations?
Timing, access and application areas are agreed according to space availability and the property's operating schedule. The same model is not assumed for every hotel.
How is the cleaning method selected?
The approach is determined after assessing the material, surface condition and intended outcome. A single method is not applied to every surface.
What is agreed before work begins?
The scope, spaces and surfaces, priorities, timeframe and completion-review method are defined.
Is Measurable Cleanliness included automatically?
No. It is a developing framework undergoing pilot validation and is considered only as a separate, agreed pilot application with a defined sample and protocol.
Technical details and the final scope are confirmed in the work proposal for the specific property.
COMPLIMENTARY HOSPITALITY GUIDE
10 checkpoints before the hotel season begins.
A concise practical guide for management, operations and housekeeping, with an action-record sheet.
The download is immediate and does not require personal details.
- 01Rooms & textile surfacesMattresses, seating, hard surfaces and bathrooms.
- 02Public areas & diningLobby, arrival points, dining areas and circulation zones.
- 03Operations & coordinationSupport areas, access and available working windows.
- 04Scope & final reviewClear scope, priorities and an organised record.
Next step
The right proposal starts with your property.
Tell us about the spaces, surfaces and timeframe involved. We will review the scope before preparing a specific work proposal.
HOSPITALITY ENQUIRY
Describe your property.
Share the essential details about your property and requirements. The information is reviewed for the initial assessment of your enquiry before we contact you.
- The information is used for the initial assessment of the enquiry.
- A specific proposal is prepared after the space and requirements have been reviewed.
- Adding photos or supporting files is optional.
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